BAIR-Technology and Systems Services:

We know what this means “providing an excellent service” for a customer who is in need of an efficient service. Our customers appreciate this very much because if a service case is happened, they know that they can depend on us. Promised is promised.

We provide the following:

  • Advisory service for our customers, and those who wish to become our customers, in the scope of our product ranges
  • Advisory service for sale
  • Installation
  • Start-up and commissioning
  • Maintenance
  • Repair on site and/or in manufacturer workshop
  • Customer specific trainings at site and/or manufacturer works


If it should happen that you have to send an item (device, system, etc.) to us for repair/guarantee purposes, so below you find some documents, which are intended to be accessed from you by clicking on, to be fulfilled and to be sent to us by E-mail ( or Fax (+49 8442 9 686 955) first, in the next step you are requested to print the same documents and put them in a document shipping envelope which will be fixed on the top or the side of the package/pallet during transport to us. So, we can identify surely your consignment. The necessary documents are:

  • RMA-Return Material Authorization in German / English which is intended to be used from customers in the European Union (EU). For this purpose, please click HERE.
  • RMA-Return Material Authorization, only in English which is intended to be used from customers outside the european union (Non-EU). For this purpose, please click HERE.